FAQs

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Each time a tradesperson expresses interest in your job post. We will send you the tradesperson’s details and ratings via email. However, you can also view a tradesperson’s ratings by following the steps below: 1. Log into your account 2. Click on the job post, here you will be able to see which tradespeople have expressed interest in quoting. You will also be able to see their average star rating along with how many ratings they have received You can view and read all of the tradesperson's ratings on their profile by clicking ‘View profile’.
A job budget helps both findmytradesman.es and tradespeople establish the approximate size the job. It also helps set expectations so that the right tradespeople contact you to quote. please note we always advise you to get the tradesperson to view the actual job firstly this way the job quote will me more precise , and also try to get 3 separate quotes for each job you post
Before you choose a tradesperson, have a look through these tips. It’s full of support and guidance about what to look for, what qualifications to check, and how best to make a contract. For specific questions, you can also ask a question to our community of tradespeople Certificates and accreditations Gas Safe – By law, all tradespeople must be Gas Safe registered to carry out gas work. Registered tradespeople carry a personal ID card, so check their licence number and expiry date. When tradespeople join us, a Gas Safe certification is one of the things we check. Only Gas Safe registered tradespeople are able to purchase these types of job. Part P – Most electrical work in your property requires a tradesperson to have a Part P qualification. Ask to see proof of your tradesperson’s Part P credentials. If you need to, you can also contact your local building authority to check if someone is certified. Part P certificate isn’t a requirement but it’s definitely something to look out for if you want someone who sets themselves apart from the rest. Reputation Ratings – You’ll find the tradesperson’s ratings on their profile page, which we email you once a tradesperson wants to quote for your job. Check their ratings to find out what experiences other homeowners have had. Tradespeople are rated on quality, reliability and value, meaning you can make a more informed decision on who to hire. Read more about how our ratings work. Previous work – Everyone makes decisions slightly differently but using previous work is a useful way of judging if someone is right for your job. For larger jobs, we recommend you ask to view the tradesperson’s portfolio, speak to previous customers and if possible, visit previous jobs. The contract The quote – Be clear on the difference between an estimate and a quote. An estimate is a rough price and is not binding. It’s a useful starting point. However, before work starts, ask for a quotation for the work as discussed or agreed. The quote should include a detailed job specification, price, conditions of work and a payment schedule. IVA – It’s a good idea to check if the quote you receive includes IVA. If it doesn’t include IVA, you’ll be paying 21% on top. Any good tradesperson will make this clear, but it’s something to keep in mind. Deposit – A deposit should always be documented with a detailed invoice. As a guide, a deposit should be less than 20% of the overall job price but enough to cover the tradesperson’s tools, materials and travel costs. Payment schedule – A quote should outline the payment schedule the tradesperson can expect during the job. This helps to avoid any misunderstanding later on. Each stage of the payment schedule should be documented with an invoice, and should only cover work that has clearly been completed. Never pay the full cost of the job up front. Subcontractors – Not all tradespeople who do the quote carry out the work themselves. They may work alongside other subcontractors, or hire subcontractors to complete the entire job. While this is perfectly normal, it’s good to clarify this up front. Guarantees – A tradesperson will guarantee their workmanship for a period of time. Make sure you have clarified what this period is and that you have the relevant paperwork if you need to make a claim at a later stage.
After a job has been completed, we ask all homeowners to rate their tradesperson with 1 to 5 stars (5 being best) based on their quality of work, reliability, and value for money. Each tradesperson is then given an overall 1-to-5-star rating based on the average of all their ratings on findmytradesman.es.
Here at findmytradesman.es we connect homeowners with tradespeople as an introductory service, we are unable to take liability for the actions or quality of work that Tradespeople undertake. Whilst we do conduct ongoing monitoring on active accounts, we cannot be held liable for any actions of said account holders. Homeowners posting jobs are not obligated to accept quotes from our Tradespeople and we always recommend conducting your own checks as per our Homeowner checklist, alongside ensuring mutual understanding of work scope and charges is emphasised in any agreements made. findmytradesman.es highlights non-liability as part of our user agreement, except for cases of death or personal injury caused by our own negligence. We regularly review negative ratings and reviews, removing tradespeople who fall below our standards in order to minimise the risk that consumers may hire tradespeople who have performed work that other homeowners have legitimately been unhappy with. However we do have our Findmytradesman.es Guarantee ( T&C,s Apply ) please see information on our Guarantee Policy
Findmytradesman.es is a name you’ve likely heard whether or not you work in construction. The website is fast becoming a vital tool both for tradespeople looking for work, and homeowners and businesses that need construction work carried out on their property. Essentially, the platform offers a comprehensive database of qualified, reliable tradespeople offering up their services all across Spain, and a streamlined in a way for customers to discover and hire them. Customers can filter their search by a specific trade and postcode, or alternatively, can search for a business or individual’s name. Once a customer has found an appropriate tradesperson, they’re able to quickly and easily access their contact information to arrange the work. This can be done by contacting them directly or requesting a quote through findmytradesman.es. With access to more than 2.4 million reviews of a variety of completed jobs, users can hire tradespeople with the peace of mind that whoever they choose is more than equipped to carry out the work at hand. Along with public reviews, findmytradesman.es runs its own strict background checks on all tradespeople wanting to join the platform. To ensure the quality remains at the highest possible standard, all members must meet the requirements set out in The Findmytradesman.es Standard. we check your qualifications, your public liability insurance, your credit history—everything. If potential customers are aware of such checks, then it must give them peace of mind when they choose to use tradespeople they find on findmytradesman.es , AND we also insist in a level of standard for customer service The standard covers seven key areas relating to both work and communication, these are: Safety Personal and professional conduct Communication Payments and contracts Customer reviews Resolving issues and membership requirements Anyone found to be in breach of these standards will face a review and potential suspension or termination of membership. Due to the confidence in the high level of talent available, a 12-month guarantee is also offered by Findmytrdesman.es , once a review of work has been left on the platform. The only exception to this rule is for jobs that are unlikely to last a full year, for example, gardening and cleaning. The database includes experienced workers across all trade sectors—from plumbers and electricians to more niche requirements like tree surgeons and fire safety experts, pool maintainers and LOTS , LOTS more Benefits for Findmytradesman.es members As well as offering a handy way for tradespeople to build their Business and Business reputation and generate leads, there are a number of other practical benefits like discounts on building materials, clothing and fuel, free marketing materials and vinyl for van and stationary
Being a Findmytradesman.es member comes with a whole host of benefits, but the biggest has to be gaining our seal of approval. You can then demonstrate your great reputation and win more business. That’s because homeowners trust tradespeople with the Findmytradesman.es tick next to their name. It’s a sign that you’ve been checked and approved by us. Not just anyone can join Findmytradesman.es. All our members undertake 12 rigorous checks before they get our seal of approval – that’s why homeowners trust the Findmytradesman.es tick so much! Not just anyone can join Findmytradesman.es. And that’s why our are our checks are so rigorous? Since we have set up Findmytradesman.es has been one of the leading trade directories in Spain. That’s because our homeowners trust our tradespeople with the Findmytradesman.es approved shield next to their business name. It’s a sign that you’ve been checked and approved by us. Why should you become a Findmytradesman.es approved tradesperson? The Badge/ Shield of approval Membership gives you the platform to build your online reputation Increases your business’s trust with homeowners Gives you our seal of approval helps you to win more business Gives you exclusive access to our trade deals Not only that, but we trust our members enough to guarantee their work. The guarantee gives extra peace of mind to homeowners. The jobs you do for customers are guaranteed for 12 months if they’re booked through our website, covering claims up to 500 euros (T&Cs apply). That’s right, once you’re a Findmytradesman.es member, you’ll know we’ve got your back, that's our trust in you Taking the test to be verified Tradesperson on our platform If you’re a professional tradesperson, then becoming an approved Findmytradesman.es member will be easy . It’s worth knowing that once you join us, we’ll be checking in regularly on your reviews. We do this to make sure that you’re doing a great job, meeting the Findmytradesman.es standards, and that the reviews on your profile are genuine. Authentic reviews are just one of the ways that we build homeowner confidence in choosing reputable tradespeople to work with. If you’re about to request to join us, then here’s what you will need to keep handy. What you need for your Findmytradesman.es checks Here are the things we’ll check and what you need: Identification : Have a photo ID handy so we can verify who you are Proof of address : We’ll need to see evidence of your trading address Qualifications : You’ll need to show us proof of any regulated accreditations , certification etc (Open-source check.) We’ll search for any adverse media on you or your business Public liability Insurance : You’ll need to show us that you have valid public liability insurance Director search : We’ll check your company for previous directorships or disqualifications Customer experience check : We check your reviews on third-party websites Our thorough checks are designed to make sure all our members uphold our high standards. If you succeed in passing our checks We vet and monitor all our members on an ongoing basis to make sure that you continue to comply with our standards. That means we’ll need to see ongoing proof of qualifications and PLI. And you’ll need to keep us up-to-date if there are any changes to your business – whether that’s a change of address or change of ownership. We also check all the reviews our members receive to make sure they’re genuine. We do this by asking customers to verify their reviews by SMS or phone call, and then monitor all the reviews with analytics technology.
As well as passing our in-depth checks, you’ll need to agree to uphold the Findmytradesman.es working operational standards before you earn our famous Approved tradesman Shield / Badge. The Findmytradesman.es Standard is made up of six commitments that help us ensure our members are a cut above the rest. 1. Deliver a high quality of workmanship This includes making sure every job meets the pre-agreed specification and that you use materials that will last in line with customers’ expectations. 2. Maintain high standards of personal conduct For example, we expect Findmytradesman.es members to be polite and courteous, respecting customers’ homes and being considerate of their privacy. 3. Work safely, ethically and within your skill set In other words, you’ll need to comply with the latest health and safety regulations, work in a way that doesn’t damage the environment and keep customers’ homes safe while each job is being carried out. 4. Communicate clearly and honestly You’ll need to communicate with customers in a timely and professional manner and provide honest guidance when it comes to details like job lengths, start dates and costs. 5. Agree costs and contract terms upfront Our members agree to be upfront about the cost of jobs before they take place. We ask you to agree prices in writing and not take final payment until the job is complete. 6. Encourage and welcome customer reviews We expect our members to ask every customer for a review once a job is complete. However, you should never falsify reviews or pressure customers into leaving them.
1. Sign Up, You Will Need All Your Company Information, up to Date Public Liability Insurance, and details of anybody you are Part of i.e., NICEIC if you are an Electrician. When you Sign up You will Fill in Your profile giving as much details about your business and your services you provide , Its free to register and open a profile page , but there is a subscription charge to suit your requirements Once your approved , your profile will be made visible on our platform, You will see all the leads in the area you are interested in, and you can bid on as many as you want, you will use a credit/tokens to bid on the Lead. this will depend on you subscription level There are no extra fees to receive the Leads. Win Job and get Customer information, arrange start and finish date , Complete the job to the customers required standard, get paid What Is , And who needs Public liability insurance Trade people Can Not Bid on Jobs If they Do Not Have Current Public Liability Insurance. (TPSU 1) Public liability insurance is a type of business insurance that protects companies against compensation and damage claims from accidents and injuries which happen in relation to business operations. It covers the insurance cost of the incident claimed by the affected party—like the general public, or other third-parties such as customers, suppliers, or subcontractors. This type of policy covers the claim expense of incidents that happened within business premises and claims of damage to someone else’s property involving a business and its activities. The general goal of public liability insurance is to protect businesses from losing too much money because of public claims and avoid costly litigation processes that may significantly affect companies and how they operate. As a customer / homeowner or business how does using Findmytradesman.es benefit me? As Customer you have the security in knowing the Trade Person will not be paid until the job is Complete. • You will be able to see a Trades Person’s work history. • You can grade the Trade Persons reliability, cleanliness, overall satisfaction. • You will see You are getting value for money with having a variety of quotes to choose from. • You can choose the Trade Person you want from the values which mean more to you, as you may want the highest rated or cheapest or someone who lives the closest. • You can issue stage payments on large jobs. • You will have a guide to help fill in as much information as possible to get the best price. • You can check the prices are fair if extra work must be undertaken. 1. Fill in as Much Information on the database as Possible. When the Trade Person quotes for a job, they will quote for the worst-case scenario. Be careful to put the Correct information in as false or wrong information can result in extra costs. 2. Receive Unlimited Quotes from Interested Trade People. When Choosing a Trade Person think about what the Trade Person is offering. You will have to consider things like; a. Price – Will cheaper be less quality? b. Distance – Will Trades People who live further away take more time to return if there was a problem? 3. Choose Your Trade Person and pay for the Job to be done. Findmytradesman.es will hold Your money with no charges. You can use PayPal and most major credit cards. 4. Have Your Job Done to the Standard you have requested. The Information you have given when posting the job will be used in any disputes, and the Trade Person will have to complete the job at your stated standard to get paid. 5. The Trade Person is paid if the job is completed to your Standard. Any problems must be raised within 2 weeks of the job completion. Registration Standard Information All the Trade Person Information Must be Completed. Once Completed the Trade person Can Buy Credits and be able to See Job Posts. All the Information should be Available for the Trade Person to Access. Findmytradesman.es will Keep the old information for a period to ensure the Changes Have Not been made to deceive Customers. Select Gender. First Name. Last Name You Trade. Company Name Contacts Name Contact’s Phone number/s Contact’s Fax Attach Picture of Van/ People Qualifications. Public Liability Insurance Provider. Policy Number, Expiry date. Attach copy of Certificate. Trade Organisation Organisation Number, Expiry date. Attach copy of Certificate. Other Trades Responsible for. Standard Day Rate. Standard hour rate charge; one man, two men, local charge for first hour Outside local area charge for first hour. Callout Charge. Trade Persons Extra’s List Your Working Location. Your Email. Contact Number Address Password and retype Password. I am not a robot. VAT Registered? Accept T&C Activation of the Account When the Trade Person has filled in all the details, they will click “Join us” where they will pay the Joining Fee and receive a conformation email which they will respond to for activation.