Spanish
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FindMyTradesman.es - Terms of use and Conditions of Service
Thank you for accessing our Service at www.findmytradesman.es.
Please read this Agreement Carefully as it governs your use
of the Service in Spain. Do not use the Service unless you wish to be bound by
this Agreement because, by clicking ‘Next’ during the sign-up process you
confirm your acceptance of this Terms of use (which also includes the Privacy
Policy, Payment Terms, Trade Person Code of Conduct, Trade Persons user
agreement, and Customer user agreement).
The service is for use in the Spain only. You must not
access the Service from any other authority. You are responsible for all Spanish
compliance with laws and regulations which apply to you.
This Agreement was last modified on 01/01/2025.
1. Definitions.
Agreement
The Agreement includes the Terms Set out Here, the Privacy
Policy, Payment Terms, and Trade Person Code of Conduct as made available via
the internet. When you sign up to receive our services, we will provide a
Membership Confirmation, which confirms that we will provide the Service to you
in accordance with this Agreement. We may issue this to you in an electronic
format. There is a Membership Joining Fee and Credit fees as set out in the
Membership Confirmation.
Customer
Any person using the service to publish details of projects
for which they invite quotes from trade people through the service projects is
referred to in this agreement as a customer, and any information they upload or
provide to you, and all information relating to them, is referred to as customer
Information. As part of receiving the service, you may from time-to-time upload
information to the service or otherwise provide us or other users of the service
with information relating to you, your employees and/or your subcontractors.
Customer Satisfied Job
Where a customer is Satisfied with the Job Fully Completed
to the Required Specification and Spanish Work Standards
Database
The Database is a List of Questions to Help Customers Give
as Much information as Possible, so Trade People can Give the Best Price.
Job Posting Fee
No Fee Will Be Charged to Customers/ Homeowners to post a job on the site,
this if free
Joining Fee (Trades Person)
There is no charge or fee to join or register on the site /
Platform
Basic Service 1 - Subscription
The One-Off Annual Fee, Paid Monthly or Quarterly will be Charged
to a Trade Person to Become a Member of FindMyTradesman.es.
Pay Per Quote 2 - PPQ
No Monthly Subscription, only pay for Jobs quoted on, A set
fee will be charged each time you quote on a specific job
Membership
Refund/ed
Refund is a Payment from FindMyTradesman.es.
Service
The Service Provides, Receives, and Distributes Information
to Connect Customers with Trades People. The Service Consists of the Website,
and the Content and Services We Make Available Through the Internet, Mobile
Devices Including Smart Phones and Tablets, and/or Interactive Television
Devices and Services.
Trade Person/ People
Where We Refer to You the Trade Person/ People in this
Agreement. As Part of Receiving the Service of Receiving Information to Quote
for Jobs, you May from Time-to-Time Upload Information to the Service or
Otherwise Provide Us or Other Users of the Service with Information Relating to
You or Your Subcontractors and Securing Jobs.
Users
Trades People and Customers/ Homeowner are described as
Users.
FindMyTradesman.es.
We are Aleve International Ltd, Trading as FindMyTradesman.es. company Number is 15773966, our
registered office is at
Aleve International Ltd , Lytchett House , Freeland Park , Unit 13 Wareham Road , POOLE , Dorset , BH16 6FA ,United Kingdom
2. Service Content
We rely on Customers to accurately describe their Project
through FindMyTradesman.es requirements.
We have little editorial control over the Information given
and we therefore cannot guarantee the accuracy and/ or completeness for any Job
Posted on the website or purpose of the Information available through the
Service.
We cannot / will not accept any responsibility for errors,
omissions, or inaccurate information available through the Service. All
Information supplied by customers is for Pricing purposes only, FindMyTradesman.es.
therefore, recommend when the Trade Person quotes for a job he/she will quote
for the worst-case scenario and will not charge extra, unless work has been
added onto what has been quoted for, or incorrect information causing a large
price difference has been supplied. WE RECOMMEMEND DOING A HOME VISIT TO VERIFY WORK AND
QUOTE CORRECTLY
FindMyTradesman.es make no warranty that the Service will be
uninterrupted or error free, or that any defects will be corrected. Whilst we
take steps to prevent misuse of our systems, we cannot warrant that the Service
will be free of viruses or other malicious code and accept no liability for
loss or damage caused from the transmission of such code. We recommend that you
always use up-to-date firewalls and anti-virus software to protect your
equipment and data.
Any material you obtain from the Service is used at your own
risk, and we will not be liable for any loss or damage arising out of or in
connection with access or use of the Service (except to the extent that such
liability cannot be excluded by law).
3. Links and User Content
It is not possible for us to review all websites which are
linked to from the Service (or link to the Service), and you should therefore
take care when following any link. We cannot accept liability for any loss or
damage that may be suffered because of following any links. You agree not to
Post links to any websites.
The Service contains discussion forums, and although our
hope is that all users will use the Service responsibly, and we require all
users to ensure that all content that they post on the Service is lawful, we
are not responsible for reviewing or policing user content and so it is
possible that forums may carry offensive, harmful, inaccurate or otherwise
inappropriate material, or in some cases, postings that have been mislabelled
or are otherwise deceptive. We urge you to exercise proper judgement and to use
caution and common sense when using Forums. We do not control the information
delivered to the Forums and have no obligation to monitor the Forums.
You are responsible for your own communications and for any
consequences arising out of them. The Forums are intended to allow users to
send and receive messages and material that are legal, proper, and related to
the FindMyTradesman.es Genre, and you agree that you shall use them only for
this purpose.
We do not guarantee the truthfulness, accuracy, or
reliability of any communications Posted in the Forums or endorse any opinions
expressed in the forums. You should take all due care in relying on material
Posted in the Forums, as this is done at your own risk.
It is important for you to note that all Forums are public,
and that others may read communications made via the Forums without the
author’s knowledge. Always use caution when giving out any personally
identifying information about yourself in any Forum, and do not give personally
identifying information about any other person unless entitled to do so.
4. Use of Information
You are solely responsible for the content, accuracy, and
completeness of your Information, and agree only to provide true, accurate,
current, and complete information. You also accept all liability arising out of
or in connection with your processing and transmission of the Users
Information.
You acknowledge that we may edit, modify, or remove any
parts of a User’s Information which we consider is in breach of any of the
provisions of this Agreement, and/or suspend or terminate your access to the
Service without notice.
By providing Information you grant to us a royalty-free,
perpetual, irrevocable, non-exclusive license to use, copy, reproduce, modify,
publish, edit, translate, distribute, perform, and display the material alone
or as part of other works in any form, media, or technology whether now known
or hereafter developed, and to sub-license such rights through multiple tiers
of sub-licensees. The foregoing grants shall include the right to exploit any
proprietary rights in such materials, including but not limited to rights under
copyright, trademark, service mark or patent laws under any relevant
jurisdiction. You also waive any moral rights you have in the materials. Do not
Post any materials on the Service that you would not want us to use in this
way.
We check the information that you provide on registration
and during your continued use of the Service. You acknowledge and agree that we
may at any time request verification and identity and address documents and
information from you to complete our fraud prevention and identity and address
verification checks which we conduct from time to time. We reserve the right to
terminate the provision to you of the Service or restrict your access to the
Service at any time if you fail to provide all the requested verification and
identity and address documents within the requested timescale or if you do not
pass our fraud prevention or identity verification checks.
You consent to information about the device you use to
access the Service and verification, identity and address documentation being
collected and processed for fraud prevention purposes, and we may use third
parties (and information they provide) to help us prevent fraud or unauthorised
access to our Service.
You agree not to copy, reproduce, modify, create derivative
works from, distribute or publicly display any content except for your User
Information from the Service without our prior written permission.
FindMyTradesman.es will provide you with Customers
Information, you agree that you shall treat the Customers Information as
confidential and not share the information with any other person and only use
the Customers Information for the purpose of contacting them in relation to the
particular Project for which you were provided with the information, and for no
other purpose whatsoever at all times and in all respects comply with data
protection law.
5. Intellectual Property Rights
You acknowledge that all present and future copyright and
other intellectual property rights subsisting in, or used in connection with,
the Service and any part of it the “Rights”, including the manner in which the
Service is presented or appears and all information and documentation relating
to it is our property (or that of our licensors), and nothing in Terms of Use
shall be taken to transfer any of the Rights to you.
Solely for the purposes of receiving the Service, we hereby
grant to you for the period during which the Service is provided a
non-exclusive, non-transferable, license to use the Rights.
6. Limitation of Liability
Notwithstanding any other provision, nothing in this
Agreement shall exclude or limit either party’s liability for death or personal
injury caused by that party’s negligence, fraud or fraudulent
misrepresentation, or any other liability that cannot lawfully be excluded or
limited.
If you are dissatisfied with the Service, or the terms of
this Agreement, your sole remedy under this Agreement shall be to discontinue
use of the Service. If your dissatisfaction arises due to an act or omission by
us constituting a material breach of this Agreement, you may also claim a
refund of the fees paid by you in consideration for the Service in the twelve
months prior to the occurrence of the circumstances constituting such material
breach. If you register as both a Customer and as a Trade Person, then the
aggregate cap in this Agreement shall apply – the caps shall not be cumulative.
Other than as set out above in this Limitation of Liability
section, and notwithstanding any other provision of this Agreement, we shall
not be liable in contract, tort, negligence, statutory duty, misrepresentation
or otherwise, for any loss or damage whatsoever arising from or in any way
connected with this Agreement.
We shall not be liable for any loss of business, loss of
profits, business interruption, loss of business information, loss of data, or
any other pecuniary loss (even where we have been advised of the possibility of
such loss or damage).
Save as expressly set out herein, all conditions, warranties
and obligations which may be implied or incorporated into this Agreement by
statute, common law, or otherwise and any liabilities arising from them are
hereby expressly excluded to the extent permitted by law.
Without limiting the foregoing, we shall have no liability
for any failure or delay resulting from any matter beyond our reasonable
control.
We cannot guarantee the day or time that we will respond to
any email, telephone or written enquiries or Website form submissions.
Each of the provisions of this Clause shall be construed
separately and independently of the others.
7. Our Rights
We always reserve the right to edit, refuse to post, or to
remove from the Service any information or materials for any reason whatsoever,
and to disclose any information we deem appropriate to satisfy any applicable
law, regulation, legal process, police request or governmental request.
We reserve the right to terminate the provision to you of
the Service or restrict your access to the Service at any time without notice
for any reason whatsoever (provided that no further fees shall accrue for the
terminated Service after the date of such termination). If we terminate the
provision to you and you have credits remaining for the Service remaining after
the termination date, we shall refund you your remaining credits.
Without prejudice to the generality of the above, we reserve
the right to terminate the provision to you of the Service or restrict your
access to the Website at any time immediately on giving you notice:
if you are, or we suspect you to be in material breach of
any term of this Agreement, which is either irremediable or, if it is
remediable, you do not remedy it within 7 days of us notifying you of the
breach.
in the event you breach, or we reasonably suspect you have
breached, the User Agreements.
If we terminate your access to the Services under the above
paragraph, if you have credits beyond the termination date, you will not be
entitled to any refund.
We reserve the right to modify or discontinue temporarily or
permanently all or part of the Service with or without notice without liability
for any modification or discontinuance, save as expressly set out in this
Agreement.
We may vary the terms of this Agreement from time to time
and shall post such alterations on the Website. If the variations to the terms
of this Agreement are materially detrimental to you we will give you written
notice of such variations and if you do not agree to such variations then you
have the right to notify us that you wish to cancel your membership and to stop
using the Service, and you should do so immediately (and in any event within 14
days of us notifying you of the variation). If you cancel the Agreement under
this paragraph, then we will refund you remaining credits
Your continued use of the Service after the date the changes
have been posted will constitute acceptance of the amended Agreement.
8. General
Clause headings are inserted for convenience only and shall
not affect the interpretation of Terms of use.
If any provisions hereof are held to be illegal or
unenforceable such provisions shall be severed and the remainder of this
Agreement shall remain in full force and effect unless the business purpose of
this Agreement is frustrated, in which case it shall terminate without giving
rise to further liability.
You may not assign, transfer or sub-contract any of your
rights hereunder without our prior written consent. We may assign, transfer or
sub-contract all or any of our rights at any time without consent.
No waiver shall be effective unless in writing, and no
waiver shall constitute a continuing waiver to prevent us from acting upon any
continuing or subsequent breach or default.
Terms of Use constitutes the entire agreement as to its
subject matter and supersedes and extinguishes all previous communications,
representations (other than fraudulent misrepresentations) and arrangements,
whether written or oral except for the Terms of Use and/or the Customer/ Trade
Person User Agreements where these have been entered. To the extent that there
is any conflict between them, those agreements shall apply in the following
order of precedence:
The Trade Person User Agreement.
The Customer User Agreement; then
This Terms of Use.
You acknowledge that you have placed no reliance on any
representation made but not set out expressly in Terms of Use.
Any notice to be given under Terms of Use may be given via
e-mail, regular mail, or by hand to the address provided on the Website or
otherwise as notified by one party to the other.
Nothing herein shall create or be deemed to create any joint
venture, principal-agent, or partnership relationship between the parties and
neither party shall hold itself out in its advertising or otherwise in any
manner which would indicate or imply any such relationship with the other.
Notwithstanding any other provision in Terms of Use a person
who is not a party hereto has no right under the Contracts (Rights of Third
Parties) Act 1999 to rely upon or enforce the terms of this Agreement.
Terms of Use shall be subject to the laws of Spain and the
parties shall submit to the exclusive authority of the Spanish courts.
In the event of any comments or questions regarding Terms of
Use, including the Privacy Policy, Payment Terms, Customer User Agreement,
Trade Person User Agreement and Trade Person Code of Conduct then Please
Contact Us. Info@FindMyTradesman.es
9. Our Customer Service Charter
All members on our register have agreed to uphold the
standards set out in the following "Service Charter".
Their contractual obligations are to:
Contact the customer as soon as possible. It must not be any
later than 48 hours from receiving the enquiry (Monday to Friday).
Inform the customer immediately if they are unable or
unwilling to undertake the proposed work.
Notify the customer of any minimum charges and call-out fees
if applicable.
Arrive at the agreed time for appointments and will give
advance warning of any unavoidable delay.
Treat customers with courtesy and respect.
Give the customer an expected date for when they will
receive the quotation and ensure that it is delivered by that date.
Respect the customer's privacy and take all reasonable steps
to ensure the security of the premises and to promote a safe working
environment.
Complete all work efficiently and to the highest possible
standards.
Supply a clear and detailed written quotation for the
proposed work, ensuring that the prices are as accurate as possible, with no
hidden fees, based on the information provided to them.
Ensure that all work is started and completed on the agreed
dates / times and that any unavoidable changes are clearly communicated to the
customer.
Ensure that second-hand or discontinued materials are not
installed unless agreed with the customer.
Agree guaranteed elements of work with the customer.
Leave all areas clean and tidy and remove all rubbish upon
completion of the job.
Supply a receipt for payments received.
Deal with any complaints and /or disputes as quickly as
possible.
It is also their responsibility to:
Comply with all statutory Spanish laws and building
regulations.
Only employ staff that are qualified and hold the
appropriate certificates.
Maintain statutory registrations where appropriate e.g., Gas Safe Register, Part P, etc.
Maintain adequate public and employee liability insurance.
Ensure that all employees and sub-contractors always
meet these standards.
10.Disclaimer
We at findmytradesman.es have made every effort to ensure
tradesmen and supply companies listed on findmytradesman.es are verified and ,
Approved , legitimate, reputable and have appropriate qualifications,
membership of and/or approval of Spanish trade related bodies, organisations
and associations we cannot be held responsible for any work carried out or
goods supplied nor do we control or are held responsible for prices of such
services, products and goods, availability, competency, suitability of tradesmen,
companies and suppliers listed on or linking to findmytradesman.es.
Copyright 2025.FindMyTradesman.es, All Rights Reserved.